Frequently asked questions.
Quick answers about buying, downloading and using Webberdoo software.
What is Webberdoo?+
Webberdoo creates focused desktop, web and mobile software designed to solve practical problems without unnecessary complexity.
How do I receive my software after purchasing?+
Digital products are made available through the purchase-complete flow and your Webberdoo account when account access is supported for that product.
Are Webberdoo products subscriptions?+
Not necessarily. Webberdoo can offer free products, one-time purchases and subscription products depending on what makes sense for the software.
Where can I find products I have purchased?+
Sign in to My Account to view product access, orders and available downloads where supported.
Do I receive future updates?+
Update terms depend on the individual product and purchase model. The product page will state what is included before you buy.
Can I use my purchase on more than one device?+
Device and licence limits vary by product. Check the specific product page or licence information for the product you are buying.
What platforms do Webberdoo products support?+
Products may be built for Windows, web browsers, Android or other supported platforms. Platform information is shown clearly on each product page.
How do I contact support?+
Use the Webberdoo contact form and select the relevant product so your question can be directed correctly.
What is the refund policy?+
Refund eligibility depends on the product, delivery method and applicable terms. Review the refund policy shown before purchase for the current rules.
Can't find what you need?
Visit the Help Centre or send Webberdoo a message.